28 students from Donja Gorica University, the European University of Tirana and the University of Elbasan “Aleksandër Xhuvani” participated in the study visit organized in Pristina, at Universum College. The purpose of this 2-week study visit was to develop the competencies of students which are of fundamental importance in the service sector. Also, staff from partner countries were engaged in the study visits as trainers (UET, UNIEL, UDG) and from programme country (Nova Lisboa). The students field visits were organized at
Arjeta Group/Prishtina Mall and Innovation Center of Kosovo.